Shipping Information

Exchange/Refund Policy

  • Within 30 days of sale of the products you purchased from us, you may return any item in new condition, with its original packaging and any accessories for a full product refund.
  • We do not refund any shipping charges. Items that are used, not in original packaging or otherwise not in new, sellable condition are subject to a minimum 15 percent (15%) restocking fee.
  • Do not attempt to disassemble any items. Attempts to change the appearance or function of any item you purchased from us will void the warranty and your right to return the product for a full refund.
  • If you just want to exchange an item, please indicate that on the back of the invoice.
  • All the exchanges and refunds will be processed within 2 weeks from the moment we receive all the item(s) back.
  • Please write the reason for your return, as well as your phone number, on the back of a copy of your invoice.
  • Enclose the slip in the carton, wrap the package securely, and send it to the following address: Air Venturi. 5135 Naiman Parkway Solon, OH 44139
  • If you have any questions please call us at 216-292-2570

Orders placed by 12 noon Eastern usually ship by next business day! Weekends and holidays are excluded. Exclusions include but are not limited to international shipments, haz-mat products, special order items, orders with out-of-stock items, orders needing customer verification for processing, orders for technical inspection or product installation. Changes to an order after it is submitted and approved for shipment are dependent on processing status at the time request is received.

Warranty Period

All of our air guns (except for airsoft ones) have a minimum of one year manufacturer’s warranty from the date of purchase. All of our airsoft guns, unless noted otherwise, have a 30 day warranty. We are a factory authorized repair facility for Air Arms, Beeman, Crosman, Eun Jin, Evanix, Mendoza and Sam Yang air guns.


We service ANY air gun. We have a complete repair shop, and are a factory authorized repair/warranty station for Air Arms, Beeman, Crosman, Eun Jin, Evanix, Mendoza and Sam Yang. Our gunsmiths will work on any airgun at a reasonable price; just give us a call before you send us your rifle or pistol.

Shipping charges

Shipping charges depend on destination and weight of the items you are buying. Please add the items to the shopping cart and click [Check Out] button. The shipping options (with exact amounts we will charge for shipping) will be displayed on the screen after you fill out destination zip code.

Is it safe to buy air guns on your site?


Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, credit card number, name and address so it cannot be read as the information travels over the Internet.

What payment methods do you accept?

VisaMasterCardAmerican ExpressDiscoverCheckMoney OrderWire TransferPayPal